DURANGO ® is a federal registered trademark of Rocky Brands Wholesale LLC.
All Rocky Brands Products have a 1-Year, limited warranty in normal use against any manufacturing flaw(s), defective materials, and workmanship. This warranty also covers Gore-Tex ® bootie liners against leakage for 1 year. All other waterproof construction is guaranteed to be leak proof for 6 months from date of purchase.
Return Procedures:
All returns must be accompanied by a dated receipt and returned through the authorized dealer where they were originally purchased. If you find a problem with a pair of DURANGO shoes or boots, just return them to the store where they were purchased. Please do NOT send your purchase back to ROCKY. Without a return authorization number, we are unable to accept return packages. Any authorized dealer can provide a return authorization number which allows us to track the product shipment and problem with that particular shoe or boot.